I’m the CEO of ShipX Worldwide, a shipping company based in the US and the Bahamas.
The main challenge of the client/ Brief/ Goal
We needed someone to create our website as part of a major business re-brand.What were your goals for this project?We wanted to log our customers’ information and their packages online so it would be easily accessible to both us and our customers.
How we have solved the problem? (Including the technical solutions and tools we used, platforms, tools)
I was referred to BIZSPICE by another company. After having poor experiences with other web developers, I was impressed by BIZSPICE’S responsiveness.
We had an initial telephone call to discuss my business and its goals and what we wanted our site to accomplish. Within two days, they sent us a detailed report of the key functionalities our site would have and how they would implement them. We approved those mock-ups and then had a functioning site in two weeks.
I communicated with a single contact person, who delegated tasks to the team.
Project outcomes and results:
Since we implemented the website, our traffic has increased 50%, and we’ve been able to venture into new markets because we know the needs of our target market.
How was project management arranged and how effective was it?
They’re easy to work with and highly responsive. They gave deadlines for every implementation and communicated any potential delays. Because they consistently communicated with us, they delivered the exact quality we wanted.
The speed with which they worked—delivering a plan only two days after our call, and finishing the site in two weeks—was outstanding.